The SGR Card on Arrival for Tourists in Singapore

Singapore is undoubtedly one of the most remarkable cities to visit in Asia, offering a captivating blend of futuristic ambiance and diverse cultural influences. The captivating gastronomy and awe-inspiring architectural designs mirror the essence of this independent state.

SGR Card on Arrival for Tourists in Singapore

However, before embarking on your journey to this extraordinary country, it is crucial to ensure you possess the necessary travel documents, including the Singapore Arrival Card (SG Arrival Card) and Electronic Health Declaration.

Meaning of Singapore Card on Arrival

The Singapore Arrival Card, also known as the SG Arrival Card, serves as a digital replacement for the traditional paper Disembarkation/ Embarkation Card (DE Card) and is a mandatory requirement for all foreign visitors and permanent residents arriving in Singapore. 

This document functions as both a customs registration form and a travel health certificate, contributing to the protection of public health. When applying for the Singapore electronic arrival card, travellers must provide recent travel information, health status, personal details, and contact information.

The information collected through the Health Declaration and arrival card is also utilised by the Ministry of Health of Singapore as a reference at local healthcare institutions in the event of a medical emergency where the traveller may require treatment.

The application process for the Singapore Arrival Card is entirely online, ensuring a swift and straightforward experience. However, it is essential to note that the SG Arrival Card does not serve as a visa and cannot be utilised as one. 

Singapore Card on Arrival

Countries that can apply for the Singapore Arrival Card

The Singapore Arrival Card, also known as the SG Arrival Card, is mandatory for all nationalities, including Singapore residents, and must be completed at least three days before their intended arrival date in the country.

Number of time one can use the Singapore Card on Arrival and Health Declaration

The Singapore Arrival Card and Health Declaration are Single Entry documents, valid for one-time use only. Once issued, the documents remain valid for 30 days from the date of issuance or until the passport's expiration, allowing a two-week window to enter the country from the date of issuance. It is mandatory to complete the application at least three days before your intended visit to Singapore.

Requirements for the Singapore Electronic Arrival Card and Health Declaration application process

To apply for a Singapore Electronic Arrival Card and Health Declaration, you will need to provide the following documents and information:

  1. A copy of your valid passport with a minimum validity of 6 months. The scanned passport copy must be uploaded in PNG, JPG, or JPEG format.
  1. Information about your accommodation in Singapore, including the name and address of the hotel or hostel where you will be staying.
  1. Itinerary and trip details, which should include your flight information and the date of your arrival in Singapore.
  1. A credit or debit card to make the online payment for the service fees.

Is it obligatory to have an SGR Arrival Card and Health Declaration Form when transiting through Singapore?

If you are a foreign visitor transiting through Singapore and do not intend to enter the country, you are not required to submit the SG Arrival Card or Health Declaration Form. Moreover, a transit visa is not necessary if you remain within the transit area of Singapore Changi Airport (Terminals 1, 2, 3, and 4) and do not pass through Singapore Immigration.

Online Steps for applying the Singapore Arrival Card and Health Declaration

To apply for the Singapore Arrival Card and Travel Health Declaration online, follow these straightforward steps:

Step 1

Provide essential details about yourself and your travel plans by answering the required questions. Ensure you select the correct document you wish to obtain: SG Arrival Card.

Step 2

Double-check that all the necessary information for the SG Arrival Card and Health Declaration application is provided. Choose your preferred processing time and complete the payment for the arrival card e-service fee using a credit or debit card.

Step 3

 Upload the required documents as instructed and then click 'Submit.'

Upon approval, you will receive an email confirming your SG Arrival Card. Present your SG Arrival Card, along with other necessary documents, at the Singapore airport to commence your journey.

Singapore Arrival Card and Health Declaration

Amount and Time Taken to process the SGA Card and Health Declaration Form

You can obtain your Singapore Arrival Card and Health Declaration online with ease before your departure, and there are three processing options available, each with different costs and processing times to suit your needs.

  1. Standard Processing Time: This option takes 24 hours to process and costs USD $46.99. It is ideal for travellers who have sufficient time before their departure.
  1. Rush Processing Time: For a faster processing time, you can choose the Rush option, which takes only 4 hours to complete and costs USD $82.99.
  1. Super Rush Processing Time: If you require the documents urgently, the Super Rush option is available, which takes just 30 minutes for processing and costs USD $133.99.

Choose the processing time that best aligns with your travel requirements and budget, and e will assist you in obtaining the necessary documents efficiently.

Is it obligatory for kids to have a Health Certificate and SGR Arrival Card?

Indeed, children and minors are also required to present their Travel Health Certificate and SG Arrival Card upon arrival in Singapore. The good news is that you can process multiple Health Forms and Arrival Cards for all members of your family, including children, through

Restrictions and COVID-19 Rules

Regardless of their vaccination status, travellers are no longer subject to Covid-19 requirements.

Customer Service Team

For more information about the SG Arrival Card and other travel documents required for your trip to Singapore, feel free to reach out to our customer support team at any time. You can contact us directly or send an email. We are here to assist you and answer any questions you may have regarding visas and travel documents for your Singapore visit.


  • What should I do if my Singapore Arrival Card gets cancelled or rejected?

If your Singapore Arrival Card application gets cancelled or rejected, e-Visa experts will review your submitted information to minimise the chances of rejection. If, despite our efforts, the Singapore authorities refuse or cancel your application, you may be eligible for a full refund of the e-Visa processing fee related to the number of rejected applicants. However, please note that government fees are non-refundable. You may reapply for the Singapore SG Arrival Card, depending on the reasons for the cancellation or rejection.

  • Does the "Date of Arrival to Singapore" refer to the date of arrival or the date of departure at the embarkation city/port?

The "Date of Arrival to Singapore" on the SG Arrival Card application form refers to the day you expect to arrive in Singapore.

  • How can I update my information if there are any changes to the submitted details on the Singapore Arrival Card?

If there are any changes to your submitted application for the SG Arrival Card, please contact our customer support team as soon as possible. If your visa application has not been processed or submitted to the government yet, we may be able to make changes, but it's not guaranteed. However, if your application has already been processed and submitted to the Singapore government, they may not allow any further changes. So, please ensure all information is updated and correct before submitting.

  • How can I withdraw my submitted SG Arrival Card if I decide to cancel my trip?

If you decide to cancel your trip and need to withdraw your submitted SG Arrival Card, our refund policy is as follows:

- If your application has not been reviewed or submitted to the government for approval, you will receive a credit for the full amount of both the e-Visa processing fee and government fee.

- If your application has been reviewed but not submitted to the government, you will receive a credit for the full amount of the government fee only.

- If your application has been reviewed, submitted to the government, or a visa has already been issued, unfortunately, no credit or refund is available.

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